Shipping policy

Please allow up to 3 business days to process and pack your order. Once your order is shipped, you will receive an email notification and/or SMS.

Log in to My Account and select Order History & Tracking to find out the status of your order.

If your order has not arrived within the estimated delivery schedule above, please contact our Customer Experience team at by email at marketing@kheoni.com

We hope you love using our products as much as we loved making them. However if you are not 100% happy with your choice, let us know.

If you are unsatisfied with any of our products or wish to give us a feedback, which will help us improve, please send an email at marketing@kheoni.com

Damage caused to the goods on account of negligence, improper use or wrong application on the part of the customer will not be covered under exchange/return policy.